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Network Support

Network Management Services provide complete support for the management and support processes for Local Area Networks (LAN) and Wide Area Networks (WAN). Services are provided either on-site or remotely from a Pune facility such as a network operations center (NOC). Network Management Services include the following, for example:

Network Architecture

  • Firewalls, routers and switches
  • Server Network Interface Card (NIC) Teaming (High Availability Architecture)
  • Load Balancers and Intrusion Detection Systems
  • WAN/LAN Integration and Storage Area Networks (SAN)
  • Telco Services, including Multi Protocol Label Switching (MPLS) and Voice over Internet Protocol (VoIP)

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Network operations

  • Monitoring, alerting and reporting
  • IOS and Firmware Patch Management
  • Troubleshooting and Problem Resolution
  • Skilled Staff with Multiple Industry Networking and Cyber Certifications
  • Network Utilization Capacity Management
  • Connectivity troubleshooting and monitoring
  • Performance and availability management, including eliminating bottlenecks
  • Pro-active preventive management and highly efficient reactive capabilities for unexpected repair problems
  • Rigorous change and configuration management, including auto-discovery process and performance thresholds
  • Automated preventive notification, pre-failure alerting, trend analysis, event correlation and root cause analysis
  • User account administration, network devices and configuration, and change management
  • Standard monthly reports, including network services reports and incident reports

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  • Trained and certified IT professionals manage your mission critical IT infrastructure
  • Maximization of network performance and availability
  • Reduced costs due to leveraged resources and staff
  • No hiring, training or staff retention issues, which distract from your primary business
  • Your investment is protected when we utilize customer-owned equipment or offer our standard network management suite

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Service Level Agreements:

  • Multiple standard Service Level Agreements are offered for Network Management services.

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